Shipping and Delivery

At Srishti Vinayaga Academy, we strive to ensure that your products reach you in the best possible condition and within the stipulated time frame. Below are the details regarding our shipping and delivery policies:

1. Shipping Partners

We have partnered with trusted national and international courier services to ensure that your order reaches you safely and promptly. Delivery options are available based on the location of delivery.

2. Shipping Charges

• Domestic Shipping: We offer free shipping on orders over ₹X within India. Orders below this amount may incur a nominal shipping fee, which will be calculated during checkout.
• International Shipping: Shipping charges for international orders will be calculated based on the destination and weight of the products. Additional customs fees or taxes may be applicable, which are to be borne by the customer.

3. Delivery Time

• Domestic Orders: Orders within India typically take 5-7 business days to be delivered, depending on your location.
• International Orders: For international shipping, please allow 10-15 business days for delivery. This can vary based on customs clearance and the destination country’s regulations.

Note: Delivery times are estimated and may vary due to unforeseen circumstances like public holidays, extreme weather conditions, or other logistical issues.

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation email or SMS containing the tracking information. You can use this information to track the status of your delivery.

5. Order Delays

While we strive to deliver your order on time, there may be rare occasions when delays occur. In the event of a delay, we will notify you and provide updates on the revised delivery schedule.

6. Damaged or Lost Shipments

In case your shipment arrives damaged or is lost during transit, please contact us immediately at [contact information]. We will investigate the matter and, if necessary, provide a replacement or refund based on the situation.

7. Contact Us

For any further queries regarding shipping and delivery, feel free to reach out to our customer support team at:

• Phone: [Insert Contact Number]
• Email: [Insert Contact Email]